Monday • August24

Smart Business Moment

Employee Appearance

If at First You Do Succeed

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Employee Appearance

If at First You Do Succeed

Be mindful of your appearance.
Studies show that your clothes are responsible for 95 percent of the first impression you make.
Look in the mirror before you go out in public. You never get a second chance to make a good first impression.

A favorable first impression gets customer service off to a great start, and providing great customer service keeps customers coming back to mail and ship with the Postal Service.

And that’s smart business.

Alternate business moment

Intellectual Property

Sometimes it's not Good to Share

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Intellectual Property

Sometimes it’s not Good to Share

Protect USPS intellectual property.
Don’t share plans, training material, or confidential material outside of the Postal Service without permission.
IP costs money to develop and create. It’s a valuable business asset.

Protecting the Postal Service’s inventions, ideas and other intellectual property is critical to fostering innovation and making investments for the future.

And it’s smart business.

Smart Safety Moment

Employee safety

Working safely is no accident.

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Employee safety

Working safely is no accident.

All postal employees are responsible for making sure they don’t endanger themselves or others. Everyone must comply with all standards, rules, regulations and orders issued under the Occupational Safety and Health Act (OSH Act). Safe employees are more productive and have fewer absences from work.

For more information, review Handbook EL-814, Postal Employee’s Guide to Safety, on the PolicyNet link on the Blue intranet.

And that’s smart safety!

For additional information or guidance, contact your safety office.

Alternate safety moment

Stress symptoms

Don’t mess with stress.

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Stress symptoms

Don’t mess with stress.

Can you recognize the symptoms of harmful stress?
Short-term effects include excessive perspiration, cold hands and feet, nervous habits, tension and upset stomach. Long-term effects include allergies, headaches, ulcers, high blood pressure and heart problems. There also are psychological or behavioral effects, such as moodiness, depression, inability to concentrate or work effectively, and use of drugs or alcohol.

The Employee Assistance Program offers counseling, management and union consultation, life coaching and crisis response. EAP professionals are always there for you. Check out www.EAP4YOU.com for more information or call 1-800-EAP-4-YOU (800-327-4968) or TTY: 877-492-7341.

And that’s smart safety!

For additional information or guidance, contact your Safety Office.

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Smart Business Moment