Smart Business Moment

Older and wiser

Does Age Matter?

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2025ET3-243olderandwiser

Older and wiser

Does Age Matter?

It does when it comes to certain records requested under the Freedom of Information Act. If a record contains pre-decisional and deliberative information — meaning that an idea was discussed but never implemented or decided — it must be released if the record was created 25 years or more before the FOIA request.

Getting it right the first time saves the Postal Service time and money by avoiding an appeal or lawsuit.

And that’s smart business!

Alternate business moment

Respond to all of what’s asked for

It’s All or — All

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2025ET2-238respondtoallofwhat’saskedfor

Respond to all of what’s asked for

It’s All or — All

Make sure to carefully review specific records asked for in a FOIA request and then respond by addressing all of those records. If our response doesn’t do that, or addresses records that weren’t asked for, the FOIA requester can legally challenge the Postal Service’s decision. This could result in additional time and expense to make it right.

Processing FOIA requests correctly the first time saves the Postal Service time and money.

And that’s smart business!