• Notify Postal Service security (where there’s security) or local management when you’re expecting a visitor. The visitor will be provided a badge to wear while in the building (when possible). You’ll be called to escort your visitor to his or her destination.
• Don’t provide your badge to a visitor to gain entry to the building. Don’t let your visitor wander the facility.

Keeping our people and workplaces secure is a USPS priority.

And that’s smart business.

• Be mindful of your appearance.
• Studies show that your clothes are responsible for 95 percent of the first impression you make.
• Look in the mirror before you go out in public. You never get a second chance to make a good first impression.

A favorable first impression gets customer service off to a great start, and providing great customer service keeps customers coming back to mail and ship with the Postal Service.

And that’s smart business.