Tuesday • May6

Smart Business Moment

Gifts from Customers

Never Ask for Gifts from Customers

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Gifts from Customers

Never Ask for Gifts from Customers

Soliciting customers for gifts or donations for yourself or a good cause always violates the ethics regulations.
Such requests place our customers in an awkward and uncomfortable position, and could negatively affect our business.

Focusing on our business with our customers is smart business.

Contact the Ethics Office (ethics.help@usps.gov) for more information about the ethics regulations addressing gifts.

Alternate business moment

Read between the lines

To redact or not to redact

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Read between the lines

To redact or not to redact

The Postal Service withholds certain private personal information and internal business information in response to requests for records under the Freedom of Information Act. However, a requester may still be entitled to parts of a document that don’t contain this type of information. Before withholding an entire document, ask yourself: can I provide this document with some information redacted? If so, you may need to do that. Not sure how to correctly redact information in response to a FOIA request? Ask for advice.

Providing information that a FOIA requestor is entitled to the first time avoids reprocessing the request and protects the Postal Service from unnecessary litigation. That saves USPS time and money.

And that’s smart business!

Smart Safety Moment

Mail Incident Reporting

Don’t shirk the MIRT.

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2025ssm-mailincidentreporting

Mail Incident Reporting

Don’t shirk the MIRT.

The Mailpiece Incident Report Tool — MIRT — ensures workplace hazards associated with spills and leaks are investigated and tracked. MIRT records mail incidents involving nonmailable items, spill and leak reports related to injuries, illness, significant property damage or disruptions to operations, as well as nonmailable items found in the mail stream. When an incident occurs, the facility manager must ensure a report is completed within 48 hours.

All USPS employees can access MIRT online at https://mirt.usps.gov/Homepage.aspx

Employees can access MIRT under the My Work tab on Blue under the Essential Links and also in the MyHR, Workplace Safety page under MIRT for Managers.

Find additional information in Management Instruction EL-810-2019-5 Response to Hazardous Materials Releases available on the PolicyNet.

And that’s smart safety!

For additional information or guidance, contact your safety office.

Alternate safety moment

Stroke symptoms

Know the signs of a stroke.

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2025ssm-strokesymptoms

Stroke symptoms

Know the signs of a stroke.

Paralysis or numbness, especially on one side of the body. Confusion. Trouble speaking. Sudden, severe headaches. Trouble seeing in one or both eyes. Loss of balance or coordination.

If you think someone is having a stroke, call 9-1-1 immediately. With timely treatment, the risk of death and disability from stroke can be lowered.

And that’s smart safety!

For additional information or guidance, contact your safety office.

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Smart Business Moment