Read between the lines

To redact or not to redact

The Postal Service withholds certain private personal information and internal business information in response to requests for records under the Freedom of Information Act. However, a requester may still be entitled to parts of a document that don’t contain this type of information. Before withholding an entire document, ask yourself: can I provide this document with some information redacted? If so, you may need to do that. Not sure how to correctly redact information in response to a FOIA request? Ask for advice.

Providing information that a FOIA requestor is entitled to the first time avoids reprocessing the request and protects the Postal Service from unnecessary litigation. That saves USPS time and money.

And that’s smart business!