Great customer service means making an extra effort to meet customer needs. Customers remember being treated well, and those positive memories create the foundation of successful business — repeat customers and good word-of-mouth.
So, engage your customers, and give them a reason to remember you positively. It takes effort, but it’s well worth it.
To ensure safety as a core value, postal management should pledge to:
Demonstrate a commitment to providing a safe work environment for my employees.
Participate in day to day safety activities. Take the necessary action to prevent accidents.
Provide safety training and educate my employees.
Investigate all accidents to determine root cause.
Encourage the reporting of hazards and act to address them.
Actively participate in joint safety and health committees.
Fully participate in the Counsel At Risk Employees (CARE) program.
Encourage participation in safety activities at all levels.
Never walk by an unsafe practice or hazard and say or do nothing.
When postal management promotes a culture of safety, employees get a greater understanding of the importance of working safely and reducing accidents and injuries.
And that’s smart safety!
For additional information or guidance, contact your safety office.
While you can’t always depend on others to signal their intentions when driving, you can show them how it works. Always use your turn signals in advance of making a lane change or turning.
And that’s smart safety!
For additional information or guidance, contact your safety office.