Pay Attention: Prevent Mail Theft

Postal Service employees have a duty to protect the sanctity and security of the mail.  When mail theft occurs, there may be warning signs.

Look for patterns in mail theft complaints.  Is there a commonality, such as a single route, zip code, or type of mail piece missing?

Pay attention to customer complaints as well as employee behavior, including suspicious activity or sudden changes in demeanor.  Refer employees to the Employee Assistance Program as appropriate.

If you suspect an employee is stealing mail, refer the allegation to the Office of Inspector General (1-888-877-7644) for investigation.  By staying cognizant, you contribute to reducing mail theft.

And that’s smart business.

Sell Somewhere Else

Outside vendors may not sell or advertise their products on postal property without a valid contract with the Postal Service.

Employees are prohibited from engaging in sales activities on behalf of themselves or any other person while on duty, in uniform, or on postal property.

Even if the funds are being donated for a good cause, an employee cannot sell homemade items at work.

Selling commercial items on postal property can make employees feel coerced to make a purchase.

Use postal property for postal business only. That’s smart business.

Please contact the Ethics Office (ethics.help@usps.gov) for   more information about selling on postal property.