Opportunity to do what I do best

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Opportunity to do what I do best

Doing what comes naturally.

A manager provides a powerful benefit when placing employees in jobs that enable them to use the best of their natural talents and take advantage of the skills and knowledge that are their strengths.

Know me.

And that’s smart business.

Alternate business moment

Customer Experience

Phone-to-Phone Courtesy Counts

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Customer Experience

Phone-to-Phone Courtesy Counts

A customer’s experience with you on the telephone matters.
Start by answering the phone when it rings. Then greet every caller with: “Thank you for calling the United States Postal Service.” Identify yourself and your office.
If you are busy assisting other customers, take a message and promptly call the customer back.

Personalizing service improves the customer experience.

And that’s smart business.

Smart Safety Moment

Maintaining safety

Do you work in maintenance?

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Maintaining safety

Do you work in maintenance?

Handbook EL 803 – Maintenance Employee’s Guide to Safety, has policies, procedures and guidelines relevant to your work. Check it out.

By building an effective, productive and hazard-free workplace, USPS provides employees and customers with a safe and healthy environment, and complies with safety laws and regulations.

And that’s smart safety!

For additional information or guidance, contact your safety office.

Alternate safety moment

No smoking rules

Respect the smoke-free zones.

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No smoking rules

Respect the smoke-free zones.

Smoking is not permitted in any room, work area or section of any building leased or owned by the Postal Service. The no-smoking rule applies to enclosed and open-air platforms, ramps leading from those platforms and public lobbies. Smoking outdoors on USPS property is limited to designated smoking areas.

Smoking is the leading cause of preventable death in the United States. If you smoke, think about quitting.

And that’s smart safety!

For additional information or guidance, contact your safety office.

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Smart Business Moment