Gifts from Customers

Never Ask for Gifts from Customers

Printable version Download PDF PowerPoint Slide

2025ET1-067giftsfromcustomers

Gifts from Customers

Never Ask for Gifts from Customers

Soliciting customers for gifts or donations for yourself or a good cause always violates the ethics regulations.
Such requests place our customers in an awkward and uncomfortable position, and could negatively affect our business.

Focusing on our business with our customers is smart business.

Contact the Ethics Office (ethics.help@usps.gov) for more information about the ethics regulations addressing gifts.

Alternate business moment

Community Service Activities

Good Deeds Should Go Unpunished

Printable version Download PDF PowerPoint Slide

2025ET1-065communityserviceactivities

Community Service Activities

Good Deeds Should Go Unpunished

The Postal Service can enhance its reputation by engaging in community service activities in our communities. But, there’s a right way, and a wrong way to go about it.
Following the policy found in the Administrative Support Manual, Section 333.7, Participation in Community Service Activities (CSAP) is the right way.

Unapproved activities – even really good ones – may violate ethics regulations and spark OIG investigations, which reduces productivity.
Following the CSAP policy is smart business.

Contact the Ethics Office (ethics.help@usps.gov) for guidance.

Smart Safety Moment

Accident investigation

Stick to the facts.

Printable version Download PDF PowerPoint Slide

2025ssm-accidentinvestigation

Accident investigation

Stick to the facts.

The purpose of an accident investigation is to identify and document the cause so steps can be taken to prevent it from happening again. When an accident occurs, conduct an on-site investigation immediately, secure the accident site and, if necessary, arrange medical care for the injured. Interview employees and witnesses until you have a complete assessment of what happened.

Supervisors must complete an electronic accident report in SHMT (Safety Health Management Tool).

And that’s smart safety!

For additional information or guidance, contact your safety office.

Alternate safety moment

Vehicle repairs

Has the vroom turned to gloom?

Printable version Download PDF PowerPoint Slide

2025ssm-vehiclerepairs

Vehicle repairs

Has the vroom turned to gloom?

You’re responsible for the safe operation of any vehicle your drive while on the job. If there’s a defect or safety issue, don’t drive. Use PS Form 4565, Vehicle Repair Tag, to report vehicles that need repair.

And that’s smart safety.

For additional information or guidance, contact your safety office.

Find the day of your meeting, then select

Your Smart Business Moment and Your Smart Safety Moment.

Smart Business Moment